Contact Support

Need help with FileFlex? Send a message and I’ll get back to you as soon as possible.

Lost your Pro key? Recover your license here.

Or email directly at support@fileflex.org

Support FAQ

Quick answers to the most common FileFlex questions.

I bought Pro but didn’t receive my license key

First, check your inbox and spam folder. If you still can’t find it, use the recover license page to resend your key to your purchase email.

How do I recover my FileFlex Pro license?

Go to the recover license page on the website, enter the email you used during purchase, and FileFlex will resend your key if a license is linked to that email.

How do I activate Pro inside the app?

Open FileFlex, go to Advanced, then License, click Activate Pro, and paste in your license key from your purchase email.

How many devices can I use my license on?

A FileFlex Pro license can be active on up to 2 devices at a time. If you activate on a third device, the least recently used device may be replaced.

Where do I download the latest version of FileFlex?

You can always download the latest installer from the download page on fileflex.org.

Does FileFlex work on macOS?

FileFlex is currently in beta for Mac. You can download the latest Mac beta from the download page.